Setting ground rules for coaching groups and teams
Great groups don’t just happen. They’re shaped—intentionally—through shared expectations, clear communication, and mutual accountability. Whether you’re leading a coaching cohort, a small group, a ministry team, or a task force, the foundation of healthy collaboration is a set of guidelines and ground rules. These agreements help create psychological safety, build trust, reduce misunderstandings, and ensure that every person can show up fully and contribute meaningfully.
Think of guidelines as the “relational scaffolding” that holds the group together. They set the tone for how we treat each other, how we make decisions, how we disagree, and how we move the work forward. When guidelines are well-crafted and co-owned, people feel more engaged, more respected, and more committed to the group’s purpose. Below is a menu of guidelines you can customize and select from based on the culture you want to create:
Think of guidelines as the “relational scaffolding” that holds the group together. They set the tone for how we treat each other, how we make decisions, how we disagree, and how we move the work forward. When guidelines are well-crafted and co-owned, people feel more engaged, more respected, and more committed to the group’s purpose. Below is a menu of guidelines you can customize and select from based on the culture you want to create:
SAMPLE GROUND RULES
How We Show Up
How We Communicate
How We Treat Each Other
How We Collaborate
How We Move Forward
- Be present. Limit distractions and give your full attention.
- Honor time. Arrive on time, return from breaks on time, and end on time.
- Come prepared. Review materials, bring assignments, and be ready to engage.
- Practice self-awareness. Notice when you dominate or withdraw; adjust thoughtfully.
How We Communicate
- Listen to understand, not to respond.
- Be curious, not judgmental. Ask questions before offering opinions or solutions.
- Speak from your own experience (“I” statements).
- Practice brevity. Share the essence, not the entire story.
How We Treat Each Other
- Assume positive intent. Give others the benefit of the doubt.
- Confidentiality is essential. What is shared in the room stays in the room.
- Respect differing perspectives. Diversity strengthens our thinking.
- No fixing, rescuing, or taking over someone’s work. Let each person own their process.
How We Collaborate
- Share airtime equally. Everyone gets a voice; no one dominates.
- Support healthy challenge. We can disagree without being disagreeable.
- Focus on solutions, not complaints. Bring ideas, not just problems.
- Hold each other accountable with kindness and clarity.
How We Move Forward
- Be open to feedback. Receive it as a gift, and offer it with care.
- Honor commitments. Follow through on tasks, agreements, and next steps.
- Learn out loud. Celebrate insights, progress, and experiments.
- Embrace imperfection. This is a learning space; growth is the goal.
SETTING GUIDELINES
The most effective guidelines are those created with the group, not for the group. Co-creating them builds ownership, clarity, and shared responsibility. Here’s a simple process:
Groups don’t need perfect guidelines—they need shared ones.
- Begin with purpose. Explain why guidelines matter: they help the group stay safe, focused, and aligned.
- Brainstorm together. Ask: “What agreements will help us work well together?” Capture all ideas without editing.
- Prioritize. Select 8–12 guidelines the group agrees are essential.
- Clarify the meaning. For each guideline, ask the group to define how it looks in action.
- Record and share. Put the finalized list in a shared document, binder, or slide deck.
- Review periodically. Revisit the guidelines at the start of each season, quarter, or when tensions arise.
- Use them as accountability tools. When norms slip, return to the agreements—not to blame, but to realign.
Groups don’t need perfect guidelines—they need shared ones.
REINFORCING GROUND RULES
Guidelines aren’t a “one-and-done” exercise. They are living agreements. Over time, teams drift. New people join. Priorities shift. Patterns need adjusting. Build a rhythm of revisiting your guidelines every few months:
- Ask what’s working well.
- Ask which guidelines have fallen away.
- Ask what new agreements need to be added.
- Reinforcement keeps expectations clear and creates a culture where conversations about norms feel natural rather than confrontational.
ACTION STEPS FOR LEADERS
- Review this list and highlight 8–10 guidelines that fit your group's purpose.
- Facilitate a conversation using these guidelines as a starting point, not a finished product.
- Post the group’s guidelines at the beginning of each meeting or include them in slides/agendas.
- Do quarterly “tune-ups” to refresh and amend the group covenant.
- Use guidelines to gently redirect unhelpful behavior: “Let’s return to our agreement about listening well…"
QUESTIONS | APPLICATIONS
- Which guideline on this list feels most essential for the kind of group we want to be?
- Which guideline feels most challenging for us to practice consistently?
- What does “psychological safety” look like for us in practice?
- How do we want to handle moments when guidelines are not honored?
- What new agreements would help us collaborate with more honesty, clarity, and trust?
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