Once you've enrolled in the ACC-Course, your first two steps are to read the Coaching School Manual and to watch 10 short videos. These resources serve as a foundation for learnings that take place during live training sessions. Students should read and watch the videos before the first ACC-level Course. During the third session of the ACC course, students will be asked to share 3 learnings and 3 questions they have related to the videos below. In the meantime, simply soak in as much of the content as possible as you read and watch, listing your learnings and questions as they arise. 

101 - What Coaching Is and Isn't
102 - Create Safe Space for Coaching
103 - Demonstrate Ethical Practice
104 - Develop Coaching Presence
105 - Active Listening Skills
106 - Powerful Questioning Skills
107 - Appreciative Inquiry Coaching
108 - Set Coaching Norms
109 - Evoke New Awareness
110 - Coaching Clients Through Change
111 - Design Action Steps & Accountability
112 - Assess Coaching Skills & Impact
113 - Facilitate Client Growth
114 - Direct Communication Strategies
115 - Helping Clients Set Goals
116 - Coaching Groups & Teams
1 17 - Managing Multiple Clients
118 - Prepare for the ICF Exam
119 - Practices Labs (5 sessions)

OUTCOMES

• Learn and memorize ICF's definition of coaching.
• Understand what coaching is and isn't.
• Understand the history and growth of the coaching profession.
• Learn more about the the International Coaching Federation.

CONCEPTS

• Coaches abide by ICF's Code of Ethics - confidentiality is essential.
• Coaches draw out the wisdom of their clients through powerful questions.
• Coaching is about facilitating change.
• Know when your coaching and when you're not. - stay in your lane!

OUTCOMES

• Learn about and memorize ICF's 8 core competencies.
• Understand and consistently apply the Code of Ethics to all coaching conversations.
• Understand the importance of roles, agreements, and confidentiality when coaching.
• Learn to trust the coaching process and learn to refer.

CONCEPTS

• There are more than 35,000 ICF-certified coaches in the world.
• Ethics are the cornerstone of ICF coaching.
• Your communications should reflect professionalism and cultural awareness.
• Maintain distinctions between coaching and other helping professions.

OUTCOMES

• Recognize that clients are responsible for their choices and outcomes.
• Recognize that coaching mastery is a lifelong process.
• Coaches improve their skills by inspecting their results.

CONCEPTS

• Pay attention to the "skinny branches
• Avoid a "one size fits all" approach to coaching.
• Great coaches reflect on their practice
• Coaches need coaches and need to be part of a community.

OUTCOMES

• Learn how to co-create the coaching relationship with clients.
• Learn how to explain coaching & the coaching process with clients.
• Learn the 3 primary coaching agreements.
• Recognize that the client is always in the driver's seat.

CONCEPTS

• Don't assume the client knows what the coaching process is.
• Establish goals for the coaching process, and for each session.
• Not every clients is coachable. You may not be the right coach for your client.
• Check-in with the client to "recalibrate" the coaching relationship.

OUTCOMES

• Explore ways to create a safe, supporting coaching relationship with clients.
• Learn to understand your client's (see the clients' world through their lens).
• Demonstrate respect, support, and empathy for the client.

CONCEPTS

• Learn ways to dance in the moment with your clients. - follow their lead.
• Respect the clients perspectives, values, language,
• Avoid offering solutions or seeking to fix or persuade the client.

OUTCOMES

• Learn to be fully present with your client, and in the moment?
• Learn to remain focused on the who as well as the what.
• Learn to demonstrate curiosity and how to best understand your client.

CONCEPTS

• Trust the coaching process - be fully present, in the moment.
• Pay attention to a client's body language and tone of voice.
• Hear your client's stories without getting caught up in it.

OUTCOMES

• Learn to demonstrate listening behavior that use all sense
• Learn to recognize patterns that show up in a coaching conversation.
• Learn to summarize and clarify what clients share with you.

CONCEPTS

• Tune into more than just words. Listen for what's not said.
• Invite clients' insights using phrases such as "Tell me more."
• Notice without naming what you observe.

OUTCOMES

• Learn to  facilitate client insights through powerful questions.
• Learn to facilitate client insights through rethinking assumptions and approaches.
• Identify strategies for evoking awareness in coaching conversations.

CONCEPTS

• What works for one client may not work with others.
• Help clients reconcile internal contradictions and competing commitments.
• Ask questions that stretch the client's perspectives.

OUTCOMES

• Learn to help clients "land the plane."
• Develop strategies for facilitating client growth and intentional actions.
• Address ways to help clients find ways to hold themselves accountable.

CONCEPTS

• Start small, Build momentum. Celebrate your successes.
• Acknowledge the clients' autonomy in developing their plans
• Coaches empower, not direction. 
• Help clients recognize ways they sabotage their best efforts.

OUTCOMES

• Develop strategies for using powerful questions to frame coaching conversations.
• Learn to ask questions that help client be future-oriented, seen new pathways.
• Practice using short questions and then providing silence for clients to reflect.

CONCEPTS

• The best questions are usually less than 8 words long.
• Ask questions that help clients explore new assumptions, approaches, and actions.
• Avoid question-stacking. Ask one question at a time.