KEY POINTS
1 | Design your space to be safer
2 | Make sure the client does too!
3 | Remind clients about confidentiality
4 | Watch your body language!
QUESTIONS
1 | How do you create safe space?
2 | What questions point to new pathways?
3 | Where is "stickiness" showing up?
KEY POINTS
1 | Coaching names the goal & the gap
2 | Coaches disrupt self-limitations
3 | Nudge people toward transformation
4 | Help clients name "what's present"
QUESTIONS
1 | How can a coach infuse hope in a client?
2 | Coaches help define reality
3 | Coaches look for what helps or hinders
KEY POINTS
1 | Coaches help clients "reframe"
2 | Coaches build on past successes
3 | Coach help clients learn from the past
4 | Coaches pay attention, using all senses
QUESTIONS
1 | What assumptions are being surfaced?
2 | Which attitudes need shifting?
3 | What approaches have been tried?
4 | Which actions nudge people forward?
KEY POINTS
1 | Coaches are partners/co-creators
2 | Coaches disrupt norms & assumptions
3 | Coaches help clients become inspired
4 | Coaches look for roadblocks & potential
QUESTIONS
1 | How do coaches unleash potential?
2 | Do you look for clients' potential?
KEY POINTS
1 | Coaches help clients achieve outcomes
2 | Coaches spark action/reflection
3 | Coaches help clients build capacities
4 | Clients pay for quicker/better results
QUESTIONS
1 | Help clients identify their takeaways
2 | Clarity accelerates transformation
TRUST THE PROCESS!
1 | What do you wish to talk about?
2 | What do you want to take away?
3 | Are we still taking about what matters to you?
4 | What will you do (next steps?)
5 | Who will hold you accountable?
6 | What can support your next steps?
7 | What did you find most helpful today?
COACHING ROLES
1 | COACH - Trust the process
2 | CLIENT - Have an issue you care about
3 | OBSERVER - Affirm & suggest
COACH THE PERSON,
NOT THE PROBLEM
1 | Share a key learning or insight
2 | Name a skill/technique to model
ITEMS TO REVIEW
1 | Complete the assignment form
2 | Review pre-work for next session
3 | Where will you keep your class notes?
4 | Read Code of Ethics document
