Forming a Communications Team
Church communication has grown too complex for one person to handle alone. Websites, newsletters, social media, photography, and event promotion all require time and skills. Building a volunteer communications team not only shares the workload but also multiplies creativity and engagement.
Three Steps to Get Started
1. Define Roles Clearly
A strong team starts with clear responsibilities. When everyone knows their role, tasks get done efficiently, and burnout is minimized.
Action Steps:
2. Create Workflows
Without clear systems, even gifted volunteers can flounder. Workflows ensure communication moves smoothly from idea to execution.
Action Steps:
3. Invest in Training
Equipping volunteers builds confidence and helps them grow. Training also raises the quality and consistency of communication.
Action Steps:
A strong team starts with clear responsibilities. When everyone knows their role, tasks get done efficiently, and burnout is minimized.
Action Steps:
- Identify key roles. Content writer, photographer, social media manager, designer, storyteller, scheduler.
- Recruit strategically. Match people’s gifts to roles—writers to newsletters, creatives to design.
- Write role descriptions. Clarify expectations, time commitment, and deadlines.
- Create backups. Train secondary volunteers to step in when someone is unavailable.
- Affirm gifts. Publicly thank team members for their contributions.
2. Create Workflows
Without clear systems, even gifted volunteers can flounder. Workflows ensure communication moves smoothly from idea to execution.
Action Steps:
- Use a shared calendar. Track sermon series, campaigns, and event deadlines.
- Set approval processes. Decide who gives final review before posting or printing.
- Assign deadlines. Avoid last-minute scrambling by setting clear lead times.
- Hold regular check-ins. Meet monthly to align priorities and review progress.
- Document processes. Write simple guides so new volunteers can onboard easily.
3. Invest in Training
Equipping volunteers builds confidence and helps them grow. Training also raises the quality and consistency of communication.
Action Steps:
- Share free online resources. Point volunteers to blogs, YouTube tutorials, or podcasts.
- Attend workshops. Send team members to denominational or nonprofit communication events.
- Host in-house training nights. Teach Canva basics, photography tips, or writing guidelines.
- Provide mentorship. Pair less experienced volunteers with seasoned leaders.
- Rotate roles. Give people opportunities to stretch their skills in new areas.
Team Discussion Questions
- What roles do we need most on a communications team right now?
- Who in our congregation has the gifts to serve in these ways?
- How can we keep workflows simple and sustainable?
- What training would make our volunteers more confident?
- How do we celebrate the work of behind-the-scenes communicators?
- How often should our team meet to stay aligned?
Closing Thought
A year-round communications calendar isn’t about rigidity—it’s about rhythm. By planning ahead, you free your team from chaos, tell better stories, and create a steady beat of communication that builds trust and engagement all year long.
A year-round communications calendar isn’t about rigidity—it’s about rhythm. By planning ahead, you free your team from chaos, tell better stories, and create a steady beat of communication that builds trust and engagement all year long.
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