Welcome  to  the                    
         CORE COMPETENCIES                 
      COURSE                  

               
   

Learn the skills that will help you coach change 

This training serves as the foundation for the ACC-level Coaching School course. It provides an overview of the International Coaching Federation’s (ICF) eight core coaching competencies. Students will learn about these competencies and demonstrate ways to embed them into coaching sessions. This training involves  reading assignments, watching 12 short videos, listening to coaching demonstrations, and reflecting on ways to apply the core competencies. All students will submit a reflection paper at the end of the course where you'll choose two  competencies,  and then write 2-5 paragraphs about each competency, explaining why the competencies you've chosen are important to become an effective coach.

Homework Related to Videos 1-10 (8 hours)
  • Watch  videos: taking notes on each one; use your notes to write a final reflection paper.
  • Read the Coaching School Manual, particularly Chapter 2  which summarizes the 8 core competencies. Select 2 competencies to write about, responding to the following question: 1) Why are the competencies you've chosen important to becoming an effective coach? 
  • Listen to audio recording #1 - Laura Coaches Paul: Identify which Core Competencies were used. Provide three specific examples of when the Core Competencies were used. What did you notice?  What would you have done differently?

Assignments to Submit

Video 1 | Welcome to the  Course

Meet Rev. Dr Felix, Villanueva, MCC, who is the creator and presenter of this asynchronous course. Our hope is that you'll embrace the coaching process, and find ways to use the 8 core competencies to spark growth in your clients and transformation in individuals, teams, congregations and communities. Listed below are a few suggestions as you walk through the course and watch the videos.

  • We encourage you to watch the videos and listen to the recorded coaching sessions at least twice - the first time to get sense of how all the competencies, woven together, lead to powerful conversations that call forth new possibilities in people's lives.
  • Read the entire Coaching School Manual, paying particular attention to Chapter 2 that summarizes the core competencies. 
  • Watch and listen to the videos and audios again, taking time write notes about the materials, and to complete and submit your assignments.

Note which competencies that you're strongest in.  Also note which ones need the most development.

Video 2 | Introduction to Coaching

Coaching is defined as ""partnering with clients in a thought-provoking and creative process that inspired them to maximize their personal and professional potential."  This video emphasizes that coaching:
  • Moves people  from great to greater
  • Is about the journey
  • Is not about fixing what is wrong.
  • Recognizes that the client is created full and complete.
  • About walking alongside clients, drawing out their gifts and answers.
  • Leads to creating concrete plans and steps.
  • About architecture (always future-oriented).
  • Is about companionship and accompaniment.

Students should begin thinking about how they'd describe coaching to a potential client.

Video 3 | Competency 1

ICF's core competencies are divided into 4 broad categories - 1) foundation, 2) co-creating the relationship, 3) communicating effectively, and 4) cultivating Learning and growth.  Competency 1 deals with demonstrating ethical practice. which is defined as "understanding and consistently applying coaching ethics and standards of coaching" by:
  • Demonstrating personal integrity and honesty in all interactions.
  • Being sensitive to the client's identity, environment, experiences, values, and beliefs.
  • Using appropriate and respectful language.
  • Abiding by the ICF's Code of Ethics and core values.
  • Maintaining confidentiality.

Student should familiarize themselves with ICF's Code of Ethics.

Video 4 | Competency 2

Competency 2 is about embodying a coaching mindset. This recognizes that clients are responsible for their own choices. Coaches must avoid fixing clients' problems or taking on the responsibilities of their clients.  Coaches who embody a coaching mindset:
  • Develop ongoing reflective practices.
  • Recognize that coaches also need coaches.
  • Remain aware of the cultural differences and nuances.of their clients.
  • Develop a heightened self-awareness and trust one's intuition.
  • Develops and maintains an ability to regulate one's emotions.
  • Mentally and emotionally prepares for coaching sessions.
  • Seeks help from outside sources when necessary.
  • Preserves and maintains confidentiality.

Coaches must follow their client's lead ; coaches focus on the client's issues, not ours.

Video 5 | Competency 3

Competency 3 is about establishing and maintaining agreements that's involved in co-creating the relationship.  Demonstrating this competency involves:
  • Explaining what coach is and is not.
  • Creating a written contract with clients that establishes appropriate boundaries, lists what's included or not included in the coaching process, and clarifies the roles and responsibilities of the coach and the client.
  • Partners with clients to determine client-coach compatibility.
  • Partners with clients to identify and confirm what they  believe they need to accomplish during a coaching session and through the coaching process. 
  • Partners with clients to identify and confirm measures of success.
  • Partners with clients to manage the time and focus of each session.
  • Continues coaching in the direction of the client's desired outcomes.
  • Recognizes that the client is always in the driver's seat.
  • Ends every coaching session in a that honor's the client's experience.

Coaches will learn to master the overarching and ongoing coaching agreements.

Video 6 | Competency 4

Competency 4 is about cultivating trust and safety. This involves partnering with the client to create a safe, supportive environment that allows clients to share freely in an atmosphere of mutual respect and trust. Coaches demonstrate this competency by:
  • Seeking to understand the  client within their context.
  • Seeing the situation through the client's eyes.
  • Demonstrates respect for the client's identity, perceptions, style, and language and adapts one's coaching to the client.
  • Acknowledges and respects the client's unique talents, insights, and work in the coaching process.
  • Shows support, empathy, and concern for the client.
  • Acknowledges and supports the client's  expression of feelings, perceptions, concerns, beliefs, and suggestions.
  • Demonstrates openness and transparency to build trust with the client.

Consider ways that a coach helps create a culture of safety and trust.

Video 7 | Competency 5

Competency 5 is about maintaining presence which is defined as "being fully conscience and present with the client, employing a style that is open, flexible, grounded, and confident. This competency is demonstrated by:
  • Being open, observant, empathetic, and responsive to the client.
  • Demonstrates curiosity during the coaching process.
  • Manages one's emotions to stay present with the client.
  • Demonstrates confidence in working with strong client emotions during the coaching process.
  • Is comfortable working in a space of not knowing.
  • Creates or allows space for silence, pause and reflection.

What might prevent you from being fully present for your clients?

Video 8 | Competency 6

Competency 6 is about learning to listen actively. Active listening is defined as focusing on what the client is and is not saying to fully understand what is being communicated in the context of client systems and to support client self-expression. Active listening involves:
  • Considering the client's context, identity, environment, experiences, values, and beliefs to enhance understanding of what the client is communicating.
  • Reflects or summarizes what the client communicates to ensure clarity and understanding.
  • Recognizes and inquires when there is more to what the client is communicating.
  • Notices, acknowledges, and explores what the client's emotions, energy shifts, non-verbal cues or other behaviors. 
  • Integrates the client's words, tone of voice, and body language to determine the full meaning of what is being communicated.
  • Notices trends in the client's behaviors and emotions across sessions to discern themes, and patterns.

What do you currently do to listen actively?  What might you do in the future?

Video 9 | Competency 7

Competency 7 is about evoking awareness which is defined as "facilitating client learning and awareness by using tools and techniques such as powerful questioning, silence, metaphor or analogy. This competency is demonstrated by:
  • Considering the client's experience when deciding what might be most useful.
  • Challenges the client as a way to evoke awareness or insight.
  • Asks questions about the client, such as their way of thinking, values, needs, wants, and beliefs.
  • Asks questions that help the client explore beyond current thinking.
  • Invites the client to share more about their experience in the moment.
  • Notices what is working to enhance client progress.
  • Adjusts the coaching approach in response to the client's needs.
  • Helps the client identify factors that influence current and future patterns of behavior, thinking, or emotion.
  • Invites the client to generate ideas about how they can move forward and what they are willing and able to do.
  • Supports the client in reframing perspectives.
  • Shares observations, insights and feelings without attachment.

New awareness often shows up in one's assumptions, attitudes, approaches, and actions.

Video 10 |  Competency 8

Competency 8 is about facilitating client growth which is defined as "partnering with the client to transform learning and insight into action, along with promoting client autonomy in the coaching process. This competency is demonstrated by:
  • Helping the client "land the plane" and have a plan of action.
  • Working with the client to integrate new awareness, insight or learning into their world view and behaviors.
  • Partners with the client to develop goals, actions, and accountability measures that integrate and expand new learning.  
  • Assists the client in identifying accountability partners.
  • Acknowledges and supports client autonomy in the design of goals, actions, and methods of accountability.
  • Supports the client in identifying potential results or learning from identified action steps.
  • Invites the client to consider how to move forward including resources, support, and potential barriers.
  • Partners with the clients to summarize learning and insight within or between sessions.
  • Celebrates the clients progress and successes.
  • Partners with the client to close the session.

After watching these 10 videos circle back the course introduction and complete the assignments.

Video 11 | Powerful Questioning Approaches and Practices

Powerful questioning is a coach’s most important skill for provoking creative thinking and meaningful responses from the coaching client. This lesson provides a deeper look at creating powerful questions that help the client develop new awareness and prompt them into action.

Homework
  • Watch Powerful Questioning Approaches video
  • Listen to Audio Recording #2 - Rosina Coaches Shana
  • Listen to audio recording #2 - Rosina Coaches Shana:  After listening to recording share comment about how to cultivate safety and trust.

Assignments to Submit
  • Assignment 11A: Provide a minimum of 10 Powerful Questions that would like to use in any given session. Try to avoid “Yes/No” questions (closed-ended). Also, try to avoid questions that ask about details regarding the situation (“The What”). Finally, try to keep your questions to less than 11 words.
  • Assignment 11B:  After listening to the Coaching Demonstration, identify the Powerful Questions asked by the coach. Which questions would you have asked differently? Provide your reasoning. Submit your answers to the assignment folder. 
  • Assignment 11C: Write a brief reflection paper on ways you 'll use powerful questions to frame conversations within and beyond coaching conversations.

Video 12 | Cultivating Trust & Safety

Building trust and an environment of safety is crucial in any coaching situation This video will highlight some of he essential elements that create a culture of trust and safety. Reflect on these questions as you watch the video:
  • What are possible pitfalls or ethical boundaries that can be breached when trust and safety are not established?
  • What does failing to build trust and safety mean for the client?
  • What does failing to build trust and safety mean for the coach?

Homework
Assignments to Submit
  • Assignment 12A: Write a one-page or less reflection on the importance of Cultivating Trust and Safety in a coaching relationship reflecting on the following questions: 1) What are possible pitfalls or ethical boundaries that can be breached when trust and safety are not established? B) What does failing to build trust and safety mean for the client?, and C) What does failing to build trust and safety mean for the coach?
  • Assignment 12B:  Based on listening to the Felix coaches Paula audio, respond to these 3 questions - What does the coach do to cultivate trust and safety?  How does the client respond to the coach’s effort to build trust and safety?  What would you have done differently?

A few questions to consider. . .


Which core competencies are you most comfortable with or skilled at?
Which competency is one that you need to be more mindful of?
What gets in the way of being an effective coach?
What was the most important for you from these videos?
What will you do differently as a result of watching the videos?