Top 10 ways to ensure guests won’t return

28 02 2013

top-10-list-2010-resized-600While in South Carolina this past weekend, a group of congregational leaders discussed ways to extend hospitality which led to creating this slightly irreverent “Top 10″ list below. It serves as a reminder of how simple, intentional acts of hospitality can profoundly influence the way people feel welcomed and valued. Perhaps we simply need to treat guests that come to our congregations the same way we treat guests that come to our homes.
TOP 10 COUNTDOWN
10. Never ask a guest’s his or her name. Don’t bother to introduce yourself. You don’t want to get too friendly on the first visit.
9. Look like you got up on the wrong side of the bed. Make it obvious that worship is serious business and smiling is inappropriate.
8. Remind guests that they’re sitting in your pew. If they hesitate to move, mention how many years you’ve been a member and point to the other members you’re related to in the church.
7. If guests arrive late, roll your eyes. If their attire is inappropriate or their kids wiggle, use the “look” to show them how people are supposed to act around here.
6. If they struggle to follow worship using the hymnal, suggest that they find out how to worship our way BEFORE they attend.
5. Use your sermon time productively. Complete your grocery list and respond to incoming texts and emails during the sermon. Prove to guests that the protestant work ethic hasn’t gone away!
4. Don’t bother to invite them to the fellowship hall for refreshments. It will be hard for guests to understand who we’re gossiping about without knowing the other members.
3. Use acronyms profusely. Let them know that the ACD will be held in the PLC but the time is TBD. They’ll be impressed with your command of your congregation’s secret language.
2. Don’t invite a guest to Bible Study or an upcoming event. Certainly don’t offer to take them to lunch! That would be too forward.
1. Ask them to complete the membership form. Remind them if you sign up two people this week you’re name will be placed in a drawing for a free iPad Mini.

Note: If you’re serious about extending hospitality, hopefully you’ll do just the opposite of what’s suggested above. If there’s someone in your congregation that you don’t know, find ways to turn this acquaintance into a friend by practicing caring conversations.


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6 responses

4 03 2013
Karen Schultz

Jim, Thanks for the great laughter this brought. It is obviously a farce but it contains so much truth that it’s both funny and sad. You know that our congregation has been intentionally working on this over the past year and has had great response from members and visitors. One exception is a Jewish woman who has chosen to attend with us after the death of her Lutheran husband. She has been warmly welcomed by many but she does not percieve it as so. Sadly some of our longer-term members still behave in these ways. We keep at it and continue to model great welcoming behavior in hopes that all will “catch” this. I will share this with our Welcoming Team…they’ll enjoy it as much as I did.

2 03 2013
Kelly Elsebough

This cracked me up! Our church is so warm and welcoming! Or I wouldn’t have stayed myself! But we should be aware of our actions, always, you may make a huge difference in someone else’s morning! One way or another!

1 03 2013
Whitney Flug

ALSO– We encourage parents to let their children “jibber jabber”, cry even sometimes run up and down the aisles. Pastor says it’s music to his ears and he wouldn’t want it any other way. :)

1 03 2013
Whitney Flug

I found this very funny and also found myself smiling at the end of this. My congregation does the EXACT opposite of this. We are very welcoming and encourage guests & “newbees” to join in on other things that happen within our walls and outside in our community. I feel that our congregation is very strong in this area!

1 03 2013
Elaine Becker

Very funny! The sad thing about this article is that one of our church building “personalities” is sort of like that! The other two are open, smiling, inviting, love children making noise! That atmosphere makes me WANT to be there – whereas the other building culture is not welcoming and I dread going there.

28 02 2013
Thoughts From Paul Hill

Very clever Jim.

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