Evaluating programs, practices, people and promotions should be an ongoing process. Evaluating meetings, events and activities can be done in just a few minutes. One of my favorite exercises is the “10 finger” technique where one has participants raise their hands and use their fingers to vote, asking questions such as “On a scale of 1-10 (10=very), how energizing, meaningful, or productive was our time together?” I usually follow up with the question, “What changes could we make in order to make it a “10?”
The “Pulse/Delta” exercise also works well for evaluating people, programs and processes. Simply make two lists, one asking participants to list in the Plus column responses to the question, “What’s working or what went well?” On the Delta side, ask participants to list possible changes that could be made to improve an event, a person’s effectiveness, etc.
When’s the last time you evaluated your staff our Leadership Team meeting? worship service? annual meeting? website? How might you benefit from inspecting more frequently in order to get better results? Where would you begin this evaluation process in your congregation?